Tag: mechanical turk

Crowdsourcing the Expert

"Crowd" and "cloud" computing are exciting new technologies on the horizon, both for computer science types and also for us STS-types (science and technology studies, that is) who are interested in how different actors put them to (different) uses. Out of these, crowd computing is particularly interesting -- as a technique that both improves artificial intelligence (AI) and operates to re-organize work and the workplace. In addition, as Lilly Irani shows, it also performs cultural work, producing the figure of the heroic problem-solving innovator. To this, I want to add a another point: might "human computation and crowdsourcing" (as its practitioners call it) be changing our widely-held ideas about experts and expertise? Here's why. I'm puzzled by how crowdsourcing research both valorizes expertise while at the same time sets about replacing the expert with a combination of programs and (non-expert) humans. I'm even more puzzled by how crowd computing experts rarely specify the nature of (more...)