Tag: airlines

Is the Captain Crazy? Am I In Charge?

Probably everyone reading this has had the experience of receiving a command or an instruction from a legitimate authority that elicits the response: “Are they out of their minds?” If it is a bureaucratic authority, like the IRS, reflection suggests that there is no “they” to have a mind that they could be out of. This kind of authority is the result of a code of rules that is not monitored for consistency, and there may be no one who is charged with determining whether the application of a particular rule makes sense. This is the authority of the faceless “They”. But there is the even more frightening situation in which one’s manager issues an order which makes no sense, or which appears to be operating in a different universe. (As a linguist, I note the existence of a lexical item for one particular style of managerial insanity: the “bring (read more...)