Tag: ethnography

2015 Year in Review: Deflating Footballs, Twins in Space, Women (not) in Tech, and More

Last year on the CASTAC Blog began with anthropological ruminations on what the “Deflategate” football scandal has to do with questions of expertise, and closed with discussions of citizen science, earthquake warning systems, the (anti-)politics of women in tech, and deeply personal engagement with experiencing crisis or catastrophe—in this case, terror attacks in Paris—over social media. One of the great perks of editing this blog lies in reading the array of topics, perspectives, and modes of analyses from our contributors. This year, I’m taken by the variety in tone, from the (somewhat) tongue-in-cheek (the aforementioned Deflategate post; the anthropology of rigged games), to the deeply affecting (again, Charlotte Cabasse-Mazel “Looking at the Pain of Others ”), from the boundary-pushing (Abou Farman’s call to envision radical alternative futures) to the experimental (a Twitter fieldwork experiment from Rice’s Ethnography Studio). Beyond timely, weekly engagement with climate change, artificial intelligence, changing media ecologies, infrastructure, design, energy, and more, the blog is becoming a repository cataloging—and pushing forward—the driving concerns of social scientific and humanistic inquiry in these areas. In this review post, I consider four central conceptual questions animating this year’s coverage on how science, technology, computing and more are shaping (and shaped by) diverse lives, worlds, and experiences. These include: the mutual production or constitution of conceptual categories; questions of knowledge production and expertise; concerns with the future and futurity; and key political dimensions of science, technology, and computing. Although these themes unfold differently across intellectual projects and modes of inquiry, they elucidate the value of critical, reflexive, and empirical approaches to scientific and technological worlds. (read more...)

Understanding Users through Data: UX, Ratings, and Audiences

“It needs to be usable by distracted individuals in a hurry. It needs to be extremely legible and intuitive,” began the client emphatically as he leaned forward, one of several people  gathered at a conference table on the 16th floor of an office tower in Houston, Texas. He rested back in his chair and waited, drumming his hands on the table. The project lead and two of the designers nodded, as one called a vast library of application mockups up onto the demo screen. As she scrolled through these, the other explained the rationale behind its user-interface elements: “we tested this prototype with . We have seen that they need to take immediately, and if they are hindered in this, the company itself cannot track projects or time spent by employees. are too busy on the job to engage in lengthy bookkeeping procedures.” This project, a massive one spanning more than a year’s research and development, is one among many for which I am currently acting as a participant observer at In foregrounding research, this company is not unique, but they are among an ever-growing number of organizations appropriating anthropological methods to understand how audiences interface with technological artifacts. Occasionally, these methods employ terminology that diverges between the academic and applied social sciences; it took me a moment to realize, for example, that “contextual inquiry” is field research, that is, ethnography. (read more...)

Developer’s Dilemma and Making as Privilege

A book I wrote, Developer’s Dilemma , was recently published by MIT Press. It is an ethnography that explores the secretive everyday worlds of game developers working in the global videogame industry. There is an excerpt of the book over at Culture Digitally if you’re interested in checking out some of the words prior to making a commitment to the rest of the text. But I didn’t really want to start this year off just plugging my book. I mean, I did plug it. Just then. You should check it out. But that isn’t the point of this post. I recently Skyped into Tom Boellstorff’s graduate seminar to discuss the book. One of the questions they asked me had to do with “game talk” and if I thought game talk had to do more with boundary policing than it had to do with actually having real utility and functionality. Game talk, in essence, is the use of game names as a shorthand means by which to reference the rather complex mechanics and ideas that set certain games apart. It was a wonderful question, because in the book I write: (read more...)

On the Ethnographic Butterfly Effect

More than three months ago I wanted to write about the ethnographic butterfly effect and a key informant’s book. But there were strange things happening around games and social media at the time coupled with tragic events in Ferguson, Missouri. So I wrote about those things. It is more than three months later and there are still strange things happening in social media around games and everything in Ferguson, Missouri (and other parts of the United States) is somehow impossibly more sad. So I’m going to write about the ethnographic butterfly effect and a key informant’s book on the game Jagged Alliance 2. (read more...)

Being Watched Now: Notes Towards a Structure of Feeling

I. Something is changing. We know it, but we can’t say what’s happening. Not yet. But there is something uneasy in the air. It’s playing out both in grand narratives and the tiny shifts of attention that stitch together a sense of the real. There are social feelings here, emergent in a time of rapidly changing modes of connection and circulation, and the ineffable shifts in embodiment and encounter that go along with changing technological habits. Performance here is always for an unseen and unpredictable audience. What would an ethnography of this emergent feeling be like? I want a rash of little stories here to mimic rapid fluctuations of attention, which to many of us are becoming as natural as blinking. But all these little stories link outward, to something harder to pin down. Or maybe they link back in, to something that’s always been there. Tensions between the naturalized and the strange come to the surface. You don’t need to be a conspiracy theorist to believe in ubiquitous surveillance anymore. Paranoia sounds like a 20th century word. (read more...)

Red Lights, Dark Nights, and Heavenly Bodies – Field Notes from a Star Party

For a fleeting moment, I am blind. Standing frozen in the dark, I am afraid to take even a single step while waiting for my pupillary light reflex to kick in. Happy voices murmur in the deep darkness that envelops me. As I begin to dimly make out my surroundings, I look up to a black sky with a billion celestial objects bisected by the Milky Way and circumscribed by the mountain peaks that surround me. Another moonless, mid-summer night and I’ve returned to the field to continue a multi-year ethnographic study of North American avocational astronomers at their annual “star party.” For those unfamiliar, star parties are ritualized stargazing events sponsored and hosted by recreational astronomy clubs that bring participants together in remote locations to observe the night sky. Part science, part party, star parties serve as a way of connecting with others around a telescope. Beyond simply forms of serious leisure, star parties also serve as venues for informal learning and opportunities for community-building. (read more...)

Reflections on a Decade of GDC Fieldnotes

Ah, the Game Developers Conference (GDC)… I started my field research in 2004 at a relatively small but growing game studio: Vicarious Visions. Since that time I’ve been researching game development and game developers. That’s a long time to study such an amorphous, variable and shifting thing/community/world/culture. I’ve ranged from AAA developers to hobbyists to serious game development teams. I haven’t made it to every GDC in that time; travel has always been highly subject to the aleatory. But I have been watching, listening and taking notes from afar even when I haven’t been there myself. What follows is a meta-note, on my collection of meta-notes, which will make this pretty meta-meta. (read more...)

On the Verge of a Scientific Breakthrough…Ten Years and Counting

A decade ago I did an ethnographic study of the little known, but highly promising, field of quantum information physics. I immersed myself in the work and world of physics: reading the field’s latest papers, attending the important conferences, interviewing the thought leaders, and taking thick notes on everything I saw and heard. After three years, when my notebook and brain were both filled with all cultural data they could carry, I wrote up my results, filed my doctoral dissertation, and sat back to wait for the scientific breakthroughs that I thought were soon coming, for the global information technology reboot that the field was on the verge of creating. I waited …and then I waited a bit more. (read more...)