On October 21, 1868, at approximately eight o’clock in the morning, a major earthquake on the Hayward Fault near Oakland, California shook the Bay Area. The earthquake caused a great deal of damage in the small towns near the earthquake epicenter, as well as on “made ground” in San Francisco. Outside of the affected area, citizens worried about what had happened. People looked for the latest news at telegraph offices, though some telegraph lines were damaged or inundated. When inquirers reached the telegraph offices, however, they were sometimes met with rumors and misinformation.  Some telegrams said, incorrectly, that San Francisco was destroyed and sixty bodies were recovered. Similar news exaggerating the damage in San Francisco spread all across the state. So, while the telegraph promised that people would have more immediate access to events in faraway places, the existence of a telegraphic infrastructure did not guarantee that these assessments had any correspondence to truth. People also reveal how they believe infrastructure should work when public information infrastructures are used intensely, overwhelmed, or broken. The silent structuring work of infrastructures—so integral to modernity—becomes easier to “see” after disasters. (read more...)