Tag: resistance

Delivering in Delhi: Ethnographic Reflections on Working with the Food Delivery Platform

It was 38 degree Celsius, another day of scorching heat in Delhi in the month of June when I decided to go out and book my first order for a popular food delivery platform. It came after weeks of procrastinating to work as a delivery rider following a growing body of research on platform mediated labour where researchers worked as riders to learn about the latent work realities of the platforms (Timko & van Melik, 2021). Moments before the commencement of work, I was enjoying myself cruising on the roads of South Delhi on my rented e-bike, when my excursion was immediately interrupted by the urgency-inducing notification informing me about the imminent order. As I accepted the order, I was directed to the ‘Bikkgane Biriyani’, a cloud kitchen  in South Delhi for collecting the parcel. (read more...)