Tag: Platform Economy

Beyond Delivering Food: Networks, Risk, and the Hidden Infrastructure of Gig Work

I was picking up an order on 67th st and Columbus Ave when I saw the guy get on my bike and start to ride away. I got out of the shop and grabbed him; he said, “Sorry, I thought it was my bike.” A friend helped me hold onto him so we could call the police. The guy tried to break free and reached into a DoorDash bag he was carrying… Suddenly, he pulled out a syringe and started threatening us with it. I let go of his shirt but kept holding onto a backpack he was wearing; eventually, he slipped out of the backpack and ran away. I called the police to hand over the backpack and the DoorDash bag (which contained multiple syringes and a knife), but they never showed up.   (read more...)

Reclaiming the Future of Work: Series Introduction

Debates about the future of work often center around adapting the workforce to fit capitalist proposals of what work should look like. Pre-digital examples include scientific management, just-in-time production, and de-skilling of industrial labor in favor of more mechanized and automated processes. Recently, capitalist proposals of arrangements of work have centered on digital platforms, algorithmic management, pervasive surveillance, and the deskilling of white-collar work through aggressive adoption of large language models (generative AI). In the face of these changes, workers are expected to accept their new, typically more controlled, unstable, exploitative work arrangements, re-train and re-skill to find employment in different or new types of work or face un- and under-employment with whatever safety net might be available. Underlying these changes to work arrangements is a drive for efficiency and profit. (read more...)