Platypus

Understanding How People Use Technology: A Primer on Human Factors Engineering and UX Research

 Elizabeth Rodwell  August 4, 2015

Corporations are increasingly interested in hiring anthropologists for human factors engineering (HFE) and, most recently, user experience (UX) research, roles many of us are interested in pursuing when we look beyond academia. I researched and wrote the following piece to help anthropologists of science and technology who want to approach these professional fields. Both HFE and UX research rely on methods that resemble the skill sets required by ethnographic fieldwork. Whether you expect to end up in such a role or not, much work being done in UX and HFE draws on similar theoretical perspectives to that of the anthropological literature addressing users and interface design, and is interesting as a source of case studies and data. This isn’t coincidental, of course–there’s long been anthropologists in industry, and overlap between anthropology and design research in major tech companies. (read more...)

Hardwired Hayek: Lessons for economic anthropology from electricity markets

 Canay Ozden-Schilling  July 28, 2015

For most of its history in the US, electricity has been a monopoly commodity: in a delimited territory, only one company was legally allowed to produce and deliver electricity to consumers. This state of affairs started to be challenged in the 1970s, when, in accordance with the neoliberal wave, a number of infrastructural services (e.g., airlines, telecommunications) were deregulated, meaning, they were made competitive by law. Electricity followed in the 1990s. First, the Energy Policy Act of 1992 allowed states to break monopolistic utilities into separate production and delivery companies. This act also allowed states to take technological measures to ensure that new companies could plug into the electric grid to sell or buy electricity. And then the Federal Energy Regulatory Commission (FERC) introduced the concept of electricity markets—computational processes through which prices are set for all buyers and sellers, and which are operated by non-profit operators of the transmission grid. I can’t stress enough the computational nature of these new markets: they exist because the grid is wired up with many kinds of sensors and computational devices that are calculating continuously and zigzagging “information.” Making these markets requires not just economists, but also engineers, programmers, traders, and database specialists—all concerned with making sure that the nature and order of information flows are just right. (read more...)

Pluto: Unexplored, Exploring, Explored

 Lisa Messeri  July 21, 2015

“Yay! Pluto will always be part of our hearts,” a 17-year old exclaims to her companion. “Pluto just needs a good PR rep,” a dad jokes to his son after reading the formal definition of planet and figuring out why Pluto isn’t one. “Pluto’s a dog.” “I know it’s a dog. It’s also a dwarf planet,” two friends banter back and forth. These were a few quotes I overheard while eavesdropping at the Smithsonian Air and Space Museum a few weeks ago. Pluto, though demoted from a planet to a dwarf planet in 2006 for failing to “clear the neighborhood of its orbit,” remains part of the “Exploring the Planets” exhibit. A scale model of New Horizons—the probe that made its closest approach to the icy underdog on July 14, 2015—hangs above a kiosk that in bright yellow letters reads “Exploring Pluto.” A screen shows the latest images and encourages users to visit the New Horizon’s website with even more information. One teenager passes by and explains to his mom, with confusion, that New Horizons has reached Pluto (though at the time it was still a few weeks away). The mom sighs, “poor Pluto.” Today, a week after New Horizon’s closest approach, can we say we have now explored Pluto? What does it mean to explore a body so distant, incomprehensibly beyond and incapable of human being? And, importantly, who’s the “we” lauding humanity’s new found Plutonian knowledge and what does that mean for politics of contemporary exploration? (read more...)

The Life and Times of Minerals

 Elizabeth Ferry  July 14, 2015

On the “Flowers of the Mineral Kingdom” Facebook group and on Pinterest, collectors and enthusiasts post photos of minerals that resemble flowers or are flower-like in their delicacy and beauty. Specific mineral species that look like flowers are also called by names like “desert rose” or “azurite blossom.” Two well-received books by the collector and amateur historian Van King, entitled Nature’s Garden of Crystals and Flowers of the Mineral Kingdom, are illustrative examples of this interest. A lily blooms in a single year and calcite crystals over millions of years, but comparing them—or indeed, calling one by the name of the other—is not uncommon among these mineral collectors. (read more...)

High-Tech Hand Work: When humans replace computers, what does it mean for jobs and for technological change?

 Ben Shestakofsky  July 7, 2015

Author’s Note: Since its initial publication, I have reframed this post to more fully integrate the argument and data. This revised post reflects these changes. Recent years have brought a resurgence of interest in how the rapid evolution of computer technologies is affecting work. Some have examined how smart machines are replacing manual labor, swallowing up the manufacturing jobs that have driven the growth of China’s economy. Others reveal how algorithms are supplanting knowledge workers. “Big data” and “machine learning” techniques help software engineers create algorithms that make more accurate and less biased judgments than well-trained humans. Software is already doing the work of medical lab technicians and replicating higher-order cognitive functioning, such as detecting human emotions and facial expressions, processing language, and even writing news articles. Technology has long played a role in both eliminating certain types of work and creating new opportunities. Today’s debates often echo those of the past: technophiles believe that “disruption” is a source of social progress, whereas detractors worry that the coming waves of automation will deepen the insecurity and exploitation of workers. Both sides, however, often overlook the surprising ways in which, rather than creating “frictionless” economies, automation can in fact intensify the use of human labor. In the remainder of this piece, I compare an exemplary study of the industrial revolution of the 19th century with a case study from the front lines of the automation revolution that many believe is now underway. In the Victorian era, new machinery did not replace human workers, but in fact often expanded their use. The same was true at a tech startup that I observed, where artificial intelligence was combined with the routinized application of human labor. Both of these cases draw attention to the specific ways in which technology restructures labor markets not only by eliminating jobs, but also by creating new types of work that must keep pace with machinery. (read more...)

Tracking the Wilderness: Secur(itiz)ing nature in a New York manhunt

 Emily Wanderer  June 30, 2015

Thatcher Hogan was standing on his dock on Lake Titus on Friday, June 26, when Steve, a family friend and carpenter who had worked on Hogan’s house, stopped by. Steve, accompanied by his brother Darren, an off-duty corrections officer, had taken a borrowed boat down to the end of the lake. Armed with two rifles, they were hunting for Richard Matt and David Sweat, the two convicts who had recently broken out of nearby Dannemora Prison. Subjects of a massive manhunt for the past three weeks, they had been making their way through the Adirondack woods, leaving occasional evidence—DNA on a peanut butter jar here, a pair of underwear there—of their apparently convoluted path from Dannemora to Lake Titus, outside of Malone, NY. Steve and Darren were headed down the lake to hunt the prisoners. The border patrol had claimed they checked every cabin, boathouse, and shed on the lake for the presence of the escapees, but Steve had determined that they missed the camps on the far end of the lake. Unconnected to any road, they were only accessible by boat or by foot. These camps were perfect potential hideouts for someone on the run, and therefore also a prime place for two men with knowledge of the area and skill with firearms to hunt for two convicts with a $150,000 bounty on their head. (read more...)

In Search of Convergence, In Search of Consensus: Design media in a university architecture studio

 Claire Nicholas  June 23, 2015

That’s not meant to be a comprehensive design drawing. That’s meant to say, ‘Scape is comprised of people, plants, hardscape materials,’ and that’s the language. So, we should squint at it, see the language, accept the language, the density, how it’s allocated over the site, and—boom—move on. But we get struck with confusion that says, ‘What’s that green thing? How does that fit into the scape?’ So we end up having a conversation about what it is we’ve done, or how we’ve done it, or communicated it, rather than the substance of the idea. We have to note that—we can’t build consensus on stuff we can’t communicate—because everyone’s trying to figure out what we’ve done. With these comments, the architecture professor tried to reclaim control over his students’ design review, which had been sidetracked by the jury’s questioning. The jury, composed of other faculty in the architecture and landscape architecture departments, was confused about a secondary element of a project to redesign the façade and site of an American university school of architecture building. I was there as an ethnographer of architecture pedagogy and design process for a comparative multi-institutional research project involving four Canadian and American schools of architecture. The discussion revolved around a series of digital drawings, and a student’s narration of those drawings, displayed on a large flat screen placed in front of the audience. The time spent trying to parse and probe the “meaning” of the drawings, mediated by both the visual and linguistic dimensions of the presentation, was diluting what the students and their professor had hoped would be the principal thrust of the presentation, and drawing attention to an area of the design that was less well-developed. As Luke, the professor, pointed out, the conversation was not only distracting from the “the substance of the idea” (i.e., the design); it was threatening to undermine consensus—in a sense, the approval of the audience—which would allow the project to move forward. (read more...)

CASTAC to Award Graduate Student Paper Prize

 Nick Seaver  June 18, 2015

A message from CASTAC Co-chairs Nick Seaver and Jennifer Carlson: Starting this year, the AAA Committee on the Anthropology of Science, Technology, and Computing (CASTAC) will award a graduate student paper prize, recognizing excellent work by rising scholars. The prize will be awarded annually for a paper that exemplifies innovative research at the intersection of anthropology and science and technology studies, demonstrating theoretical sophistication and an appreciation of the methodological challenges facing the anthropology of science and technology. The winner of the prize will be announced at the CASTAC business meeting during the 2015 AAA meetings in Denver and will receive a certificate and $100 cash award. (read more...)