Series | Platypus

Not knowing as pedagogy: Ride-hailing drivers in Delhi

 Sarah Zia  July 18, 2019

*A note from Co-PI Noopur Raval: The arrival and rise of gig-work globally has ushered in a new wave of conversations around the casualization of labor and the precarious nature of digitally-mediated “gigs,” ranging from online crowdwork gigs to digitally-mediated physical work such as Ubering. Gradually, scholarship has extended beyond North America and Europe to map the landscape of digital labor in the global south. These posts that make up “India’s Gig-Work Economy” are the result of one such project titled ‘Mapping Digital Labour in India,’ where four research fellows and a program manager, me, have been studying the dynamics of app-based ridehailing and food-delivery work in two Indian cities (Mumbai and New Delhi). This project is supported by the Azim Premji University’s Research Grants program. In this series of posts, the research fellows and I offer reflections on pleasure, surveillance, morality and other aspects woven into the sociality of gig-work and consumption in India. Each post also has an accompanying audio piece in an Indian language, in a bid to reach out to non-academic and non-English speaking audiences. The series ends with a roundtable discussion post on the challenges, gender and class dynamics, and ethics of researching gig-work(ers) in India.* Download a transcript of the audio in Devanagari. Ride-hailing platforms such as Olacabs and Uber have “disrupted” public transport in India since their arrival. It has been almost seven years since app-based ride-hailing became a permanent feature of urban and peri-urban India with these aggregators operating in over a 100 Indian cities now. Akin to the global story, much has happened – there was a period of boom and novelty for passengers and drivers, then incentives fell. Ride-hailing work has become increasingly demanding with reduced payouts. But what hasn’t received enough attention (especially outside the US) is how these platforms create a deliberate regime of information invisibility and control to keep the drivers constantly on their toes which works to the companies’ advantage. What then are the implications of this uncertainty, which is fueled by app design as well as by the companies’ decision that drivers need little or no information about users? How does service delivery operate in a context where those actually delivering it have little or no idea about the workings of the system? (read more...)

Workers’ fictive kinship relations in Mumbai app-based food delivery

 Simiran Lalvani  July 4, 2019

*A note from Co-PI Noopur Raval: The arrival and rise of gig-work globally has ushered in a new wave of conversations around the casualization of labor and the precarious nature of digitally-mediated “gigs,” ranging from online crowdwork gigs to digitally-mediated physical work such as Ubering. Gradually, scholarship has extended beyond North America and Europe to map the landscape of digital labor in the global south. These posts that make up “India’s Gig-Work Economy” are the result of one such project titled ‘Mapping Digital Labour in India,’ where four research fellows and a program manager, me, have been studying the dynamics of app-based ridehailing and food-delivery work in two Indian cities (Mumbai and New Delhi). This project is supported by the Azim Premji University’s Research Grants program. In this series of posts, the research fellows and I offer reflections on pleasure, surveillance, morality and other aspects woven into the sociality of gig-work and consumption in India. Each post also has an accompanying audio piece in an Indian language, in a bid to reach out to non-academic and non-English speaking audiences. The series ends with a roundtable discussion post on the challenges, gender and class dynamics, and ethics of researching gig-work(ers) in India.* Download a transcript of the audio in Devanagari. Anthropologists have studied the role of kinship relations at the workplace in terms of how employers (De Neve, 2008) and workers use them (Parry, 2001). By contrast, digital labour scholars focus more on economic wellbeing and questions of fair work. But we know from the work of Mauss, Hart (Hart, 2000; Mauss, 2002) and others that all economic exchanges are also social relations. Additionally, economic and moral logics are different manifestations of the same ‘kernel of human relationships’ (Kofti, 2016). In the context of app-based food delivery work in Mumbai, workers’ actions and decisions were guided by them putting themselves in another’s shoes. Such moral acts of understanding and having understood were, as I will demonstrate, instances of Max Weber’s conception of verstehen or interpretative understanding which was important to understanding individuals’ participation in social relationships. This led me to explore gig-workers’ kinship relations at work, and their role in the existence and reproduction of these workers and this ‘new’ work. (read more...)

Anti-Queer Violence, Bearing Witness, and Thinking with Algorithms on Social Media

 Baird Campbell  June 27, 2019

Esta publicación está disponible en español aquí.

In early June 2019, news began to break concerning the death of a Salvadoran transgender woman, Johana Medina León, of pneumonia, four days after being released from nearly six weeks in ICE custody. Before long, my Facebook feed was filled with stories detailing the persecution Johana faced in El Salvador because of her gender identity; her dangerous journey to the United States to seek asylum; and her final moments as she struggled to save her own life, as it became clear no one else would. She might have saved her own life, if she’d been given the resources. In El Salvador, Johana was a nurse. Johana’s death is tragic for many reasons, not the least of which is that had it not been for social media, it likely would have gone unnoticed. (read more...)

Happy Pride Month!

 Baird Campbell  June 18, 2019

In support and solidarity with LGBTQIA+/Queer people around the world, we’re celebrating Pride Month with a collection of some of our most popular queer content from the blog. We take this moment to recognize the valuable contributions LGBTQIA+/Queer people make to our fields, our society, and our lives. Check out six of our favorites below! (read more...)

Listening to/with Technology: Meditation Apps as the New Voice of Mental Health

 Rebecca Jablonsky  June 4, 2019

Shortly after giving birth to her son, Jessica began to experience a health problem that she describes simply as “pain everywhere.” About one month after we initially met at Spirit Rock Meditation Center in Marin County, California, she elaborated on her symptoms: “Joint pain, muscle pain, stabbing pain, stinging pain, burning pain, tingling, numbness…chest pains, palpitations, dizzy spells, headaches. I feel like I’m going to have a seizure, or brain fog, fatigue.” (read more...)

At the Edge of Land and Water: Navigating sea level change in Chennai

 Oviya Govindan  May 8, 2019

It was 8am in Ennore, a coastal region at the northern-most tip of the city of Chennai and home to artisanal fishers who have traditionally lived along the shores of the Bay of Bengal. I had recently started my fieldwork on property relations at coastal spaces around Chennai there. The sun was out, the fishers were busy sorting through the catch of the day, and the smoke from the factories around made everything look hazy. My neighbor and long-time Ennore resident, Kumar uncle, decided to introduce me to fishers he knew at Periyakuppam, a fishing village in the area. We met the fishers and as we stood facing the sea, I asked them about the history of the village and changes in the landscape over time. In response, they pointed at the sea and said, “Look! Do you see the sand there, the sea water extended till that point until last week, but it has receded further now…come again next month and see what we’re talking about!” Just a few minutes later, they shifted their gaze to the left and asked, “Can you see those ships in the distance? That is where the port is. They built it for the ships bringing coal to the power plant. They put in sea-walls around there…” and once again, shifting their gaze towards the shore and the sea they said, “Look there, half the land in that village is now under water; it’s because of those stones from the sea-walls over there.” (read more...)

Deep Thunder: The Rise of Big Meteorology

 Scott W Schwartz  April 30, 2019

Today has been predicted 26 billion times. The same could be said for tomorrow and the foreseeable days to follow. This prodigious divination is the work of just one entity—IBM’s The Weather Company. These 26 billion daily forecasts of IBM likely represent only a small fraction of the models and projections to which any particular day is subjected (the financial and military sectors are equally ambitious prognosticators). Backed by IBM’s computational juggernaut, The Weather Company is burning through terabytes at a brow-furrowing velocity in its effort to fit the world into a forecast. (Listen Now...)

The FDA, Patient Empowerment, and the Type 1 Diabetes Communities in the Era of Digital Health

 Samantha Gottlieb  April 23, 2019

The day-long September 2018 workshop, “Medical Devices-Patient Engagement in Real World Evidence: Lessons Learned and Best Practices,” sponsored by the Food and Drug Administration (FDA) and University of Maryland (UM), met on the Baltimore campus, the city where I spent my graduate school years. In contrast to Baltimore’s palpable desperation, UMB’s health campus gleamed with newness, its brick walkways and tastefully planted vegetation viewable through floor-to-ceiling windows. In the well-appointed auditorium, Dr. Jeffrey Shuren, director of the Center for Devices and Radiological Health (CDRH, pronounced ‘cedar’), closed his introduction to the conference with the pronouncement that as the FDA moved toward real world evidence (RWE), “patient engagement” and the data patients may collect are invaluable for RWE. (read more...)