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A banner outside a Domino's pizza franchise in India seeking delivery personel reads: VACANCY: (Only for boyys)

Workers’ fictive kinship relations in Mumbai app-based food delivery

*A note from Co-PI Noopur Raval: The arrival and rise of gig-work globally has ushered in a new wave of conversations around the casualization of labor and the precarious nature of digitally-mediated “gigs,” ranging from online crowdwork gigs to digitally-mediated physical work such as Ubering. Gradually, scholarship has extended beyond North America and Europe to map the landscape of digital labor in the global south. These posts that make up “India’s Gig-Work Economy” are the result of one such project titled ‘Mapping Digital Labour in India,’ where four research fellows and a program manager, me,  have been studying the dynamics of app-based ridehailing and food-delivery work in two Indian cities (Mumbai and New Delhi). This project is supported by the Azim Premji University’s Research Grants program. In this series of posts, the research fellows and I offer reflections on pleasure, surveillance, morality and other aspects woven into the sociality of gig-work and consumption in India. Each post also has an accompanying audio piece in an Indian language, in a bid to reach out to non-academic and non-English speaking audiences. The series ends with a roundtable discussion post on the challenges, gender and class dynamics, and ethics of researching gig-work(ers) in India.* Download a transcript of the audio in Devanagari. Anthropologists have studied the role of kinship relations at the workplace in terms of how employers (De Neve, 2008) and workers use them (Parry, 2001). By contrast, digital labour scholars focus more on economic wellbeing and questions of fair work. But we know from the work of Mauss, Hart (Hart, 2000; Mauss, 2002) and others that all economic exchanges are also social relations. Additionally, economic and moral logics are different manifestations of the same ‘kernel of human relationships’ (Kofti, 2016). In the context of app-based food delivery work in Mumbai, workers’ actions and decisions were guided by them putting themselves in another’s shoes. Such moral acts of understanding and having understood were, as I will demonstrate, instances of Max Weber’s conception of verstehen or interpretative understanding which was important to understanding individuals’ participation in social relationships. This led me to explore gig-workers’ kinship relations at work, and their role in the existence and reproduction of these workers and this ‘new’ work. (read more...)

A very squiggly line that straigtens out from left to right. Above the squiggle the left side of the line (the squiggle side) is labelled "Uncertainty/patterns/insights/" and the right side of the line (the straight side) is labelled "Clarity/Focus". Below the squiggle the squiggliest part is labelled "Research" the part just before it becomes straight is labelled "Concept" and the straight end point is labelled "Design".

The Messiness of Ethnography

Leaving academia forced me to think more deeply and critically about ethnography than I ever had before. In academic cultural anthropology, my classes, research, and readings all revolved around ethnography. However, my peers and I shared a basic understanding about the purpose of ethnography, the method of ethnographic fieldwork, and its definitions. Talk about ethnography often went largely unsaid, because, as cultural anthropologists, it was just what we did. (read more...)

Una joven trans mira la cámara. Viste un abrigo azul marino, tiene tez bronceada, y pelo castaño claro, rapado en el lado derecho y largo en el lado izquierdo. Detrás de ella hay una gran planta verde.

Anti-Queer Violence, Bearing Witness, and Thinking with Algorithms on Social Media

In early June 2019, news began to break concerning the death of a Salvadoran transgender woman, Johana Medina León, of pneumonia, four days after being released from nearly six weeks in ICE custody. Before long, my Facebook feed was filled with stories detailing the persecution Johana faced in El Salvador because of her gender identity; her dangerous journey to the United States to seek asylum; and her final moments as she struggled to save her own life, as it became clear no one else would. She might have saved her own life, if she’d been given the resources. In El Salvador, Johana was a nurse. Johana’s death is tragic for many reasons, not the least of which is that had it not been for social media, it likely would have gone unnoticed. (read more...)

The image is of a red sound wave, with the words "a recording of what some U.S Embassy workers heard in Havana" in red text below it. The image was created by AP press when it released the sound.

Hearing the Unknown: Case Studies in Cuba and Taiwan

The saga of mysterious sounds afflicting US diplomats in Cuba—and more recently China–has appeared in the US news cycle intermittently over the last couple of years. Since 2017, news organizations have reported that officials working at the US Embassy in Havana were experiencing hearing loss, dizziness, and possibly brain injury as a result of exposure to high-pitched, grating sounds. The State Department described the phenomenon as a sonic attack, believing that officials were purposefully targeted by an “acoustic element.” Cuban officials have denied the allegations by citing the failure of US officials to identify the source of the sound. Other details surrounding the incident have added to the mystery, including the fact that not all individuals who exhibited symptoms reportedly heard the sound, and those who did may not have been hearing the same sound. (read more...)

Una bandera arcoíris (de arriba para abajo rojo, naranjo, amarillo, verde, azul marino, y morado) con un triangulo al lado izquierdo que incorpora negro, care, celeste, rosado, y blanco

Happy Pride Month!

In support and solidarity with LGBTQIA+/Queer people around the world, we’re celebrating Pride Month with a collection of some of our most popular queer content from the blog. We take this moment to recognize the valuable contributions LGBTQIA+/Queer people make to our fields, our society, and our lives. Check out six of our favorites below! (read more...)

A white screen with a blue banner running across the top displays a medical chart with patient data.

Clinical Data in the U.S. Department of Veterans Affairs: Ethnographic Engagements

By: Peter Taber, Nicholas Rattray, Lauren Penney, Megan McCullough and Samantha Gottlieb This post emerged from a 2018 Society for Applied Anthropology panel on anthropological engagements with health data in the U.S. Department of Veterans Affairs (VA). Serving over 9 million enrollees with a current federal budget of USD68 billion, the VA is an important testing site for digital healthcare infrastructure, as it has been for several decades. The panel brought our VA research and quality improvement (QI) efforts targeting the electronic health record (EHR) and other digital infrastructure into dialog with existing work on the social lives of data and algorithms, as well as the broader concerns of medical anthropology and STS in an era of the “datafication of health” (Ruckenstein and Schüll 2017). Extracts from our conversation, presented below, are taken from a follow-up video call exploring these issues. (read more...)

Listening to/with Technology: Meditation Apps as the New Voice of Mental Health

Shortly after giving birth to her son, Jessica began to experience a health problem that she describes simply as “pain everywhere.” About one month after we initially met at Spirit Rock Meditation Center in Marin County, California, she elaborated on her symptoms: “Joint pain, muscle pain, stabbing pain, stinging pain, burning pain, tingling, numbness…chest pains, palpitations, dizzy spells, headaches. I feel like I’m going to have a seizure, or brain fog, fatigue.” (read more...)

The Black Mortal Kombat character Jax is shown wearing a red and yellow garment that leaves one of his pecs exposed. He is flanked on either side by women. On his right, a white woman in a fuschia top, and on his right, a Black woman in an organe top. There is a skyline and a palm tree in the background.

White Fans, Liberal Ideologies, and the Erasure of Black Stories in Gaming

Last month, the highly anticipated video game Mortal Kombat 11 (MK11) was released to an excited yet wary fighting game community. Game studio NetherRealm’s newest incarnation received praise from both fans and critics for its simplistic yet entertaining combat system, its thrilling cinematic cutscenes, and the reintroduction of original and beloved characters. However, despite its success the game was given little time to rest on its laurels, as a subset of white male fans immediately began to criticize one particular choice in one character’s story. The game featured a compelling tale in which the two separate timelines of Mortal Kombat merged to finish an ongoing plot branching all the way back to MK’s 2006 game Mortal Kombat Armageddon. As a result of this temporal shift, fan favorite black “kombatant” Jackson Briggs (or “Jax”) was given a fascinating story ending, in which he gains the ability to rewrite time, a power he subsequently uses to create a history in which slavery does not exist. (read more...)