In fall 2014, I began building Tinn, a health data tracking application for people living with tinnitus. I approached building Tinn as an opportunity to explore what a socially conscious, feminist, and anti-colonial process for developing mobile applications might look like. The idea of pairing design, building, and anthropology is hardly all that innovative; “design anthropology,” a subfield of cultural anthropology focused on empirical studies of use cultures, has been around since the 1980’s (at least). What sets Tinn apart, however, is my commitment to working with communities of color in Portland, OR, that have been alienated by and from the technology and application development industry because of intersecting and juxtaposed systems of gender, racial, and access inequality. Perhaps one of the central epistemic problematics for the project, then, can be posed as a question: Can we decolonize design anthropology, and to what success ordegree? What might this entail?
Screenshot of the title deck for Tinn (by author).
Decolonization is slippery. My “academic anthropology” is a historical ethnography of the ways media scientists after World War II shaped (and continue to shape) the gendered contours of global media flows in the British Empire, with a particular focus on sound, listening, and citizen-subject formation in Gibraltar. My work on Tinn gave me the opportunity to transform my critique of the violence done by media scientists into the starting point for a more ethical approach to user experience research with marginalized Native American, Latin@, migrant, and African American Oregonians living with tinnitus in Portland. Yet what I thought of as decolonizing and what my collaborators thought of as decolonizing was at odds in some instances. For one, while decolonizing anthropology attempts to re-balance the scales of recognition and redistribution in the research process, it is much more difficult to reconcile the colonial histories of designer and designed for. Yet, for my collaborators, this division didn’t actually matter. As Nephi, one of my politically astute collaborators, put it, “the ethics are too heady when we need material help. Someone has to do that work. It’s you today.” While Tinn began with my commitment to making the project open source (as resistance to the privatization and commoditization of collaboration — it’s not that simple), Nephi protested. “My labor is there, too. You’d give it away for free? There’s a long history of white men giving away the work of my people for free.” I said it wasn’t simple.
While there were times where my collaborators and I didn’t agree on what constituted decolonization, we did agree on one thing: data poses a particularly tricky sociohistorical landscape for thinking about recognition, redistribution, and reconciliation. The rest of this post is dedicated to the complications of tracking data about tinnitus, and tracking data about vulnerable and/or marginalized users with tinnitus. (read more...)