Tag: Surveillance

Power Chronography of Food-Delivery Work

*A note from Co-PI Noopur Raval: The arrival and rise of gig-work globally has ushered in a new wave of conversations around the casualization of labor and the precarious nature of digitally-mediated “gigs,” ranging from online crowdwork gigs to digitally-mediated physical work such as Ubering. Gradually, scholarship has extended beyond North America and Europe to map the landscape of digital labor in the global south. These posts that make up “India’s Gig-Work Economy” are the result of one such project titled ‘Mapping Digital Labour in India,’ where four research fellows and a program manager, me,  have been studying the dynamics of app-based ridehailing and food-delivery work in two Indian cities (Mumbai and New Delhi). This project is supported by the Azim Premji University’s Research Grants program. In this series of posts, the research fellows and I offer reflections on pleasure, surveillance, morality and other aspects woven into the sociality of gig-work and consumption in India. Each post also has an accompanying audio piece in an Indian language, in a bid to reach out to non-academic and non-English speaking audiences. The series ends with a roundtable discussion post on the challenges, gender and class dynamics, and ethics of researching gig-work(ers) in India.* **A note from the editor: This post was co-written with Rajendra Jadhav. Download a transcript of the audio in Devanagari. This post presents the observations around the design of temporality within app-based food-delivery platforms in India. It draws on semi-structured interviews by field-researcher Rajendra and his time spent “hanging out” with food-delivery workers who are also often referred to as “hunger saviors” and “partners” in the platform ecosystem in India. Like in the earlier post by Simiran on food-delivery workers in Mumbai, we also observed that app-based work was structured and monitored along similar lines. However, in this post, we go into a detailed description of how work-time and temporality of work are configured in order to fulfill the promises that app companies make to customers in urban India. (read more...)

Ladies ‘Log’: Women’s Safety and Risk Transfer in Ridehailing

*A note from Co-PI Noopur Raval: The arrival and rise of gig-work globally has ushered in a new wave of conversations around the casualization of labor and the precarious nature of digitally-mediated “gigs,” ranging from online crowdwork gigs to digitally-mediated physical work such as Ubering. Gradually, scholarship has extended beyond North America and Europe to map the landscape of digital labor in the global south. These posts that make up “India’s Gig-Work Economy” are the result of one such project titled ‘Mapping Digital Labour in India,’ where four research fellows and a program manager, me,  have been studying the dynamics of app-based ridehailing and food-delivery work in two Indian cities (Mumbai and New Delhi). This project is supported by the Azim Premji University’s Research Grants program. In this series of posts, the research fellows and I offer reflections on pleasure, surveillance, morality and other aspects woven into the sociality of gig-work and consumption in India. Each post also has an accompanying audio piece in an Indian language, in a bid to reach out to non-academic and non-English speaking audiences. The series ends with a roundtable discussion post on the challenges, gender and class dynamics, and ethics of researching gig-work(ers) in India.* Download a transcript of the audio in Devanagari. Mumbai, India’s financial capital, is also often considered one of the safest cities for women in India, especially in contrast with New Delhi which is infamously dubbed as the “rape capital” within the country. Sensationalised incidents of harassment, molestation and rape serve as anecdotal references and warnings to other women who dare to venture out alone even during the daytime. The Delhi government recently proposed a policy for free transport for women in public buses and metro trains with the objective of increasing women’s affordability and access and to ensure safety in public transportation. Despite such measures to increase women’s visibility and claims to public utilities and spaces, women who use public transport have historically suffered groping and stalking on buses and trains, which uphold self-policing and surveillance narratives. The issue of women’s safety in India remains a priority as well as a good rhetorical claim and goal to aspire to, for public and private initiatives. Ironically, the notion of women’s safety is also advanced to increase moral policing and censure women’s access to public spaces, which also perpetuates exclusion of other marginalised citizens (Phadke 2007). Further, and crucially, whose safety is being imagined, prioritized and designed for (which class of women are central to the imagination of the safety discourse) is often a point of contention. (read more...)

Happy Pride Month!

In support and solidarity with LGBTQIA+/Queer people around the world, we’re celebrating Pride Month with a collection of some of our most popular queer content from the blog. We take this moment to recognize the valuable contributions LGBTQIA+/Queer people make to our fields, our society, and our lives. Check out six of our favorites below! (read more...)

The Surveillance Cyborg

Editor’s Note: This post is part of our ongoing series, “Queering Surveillance.”  Surveillance is an embodied experience, both being watched and watching. The sheer number of concert-goers recording Cher’s “Here We Go Again” concert this past year with their phones had them trade singing and dancing for an act of documentation. Whether the recordings are to remember the experience later, share the experience with others, or to simply document one’s presence in that space and at that time, recording the concert on one’s phone becomes an experience in its own right. They are present in the space, but their attention is about both what is happening in the here and now and the recording that filters the experience in the future. Their phones and recordings are central to their embodied experience, fused into one like a cyborg traveling across space and time in the moment. Add to this that countless concert-goers are recording the same concert from their individuated perspective, and thus the concert becomes infinite and virtual—of course, the way Cher was always meant it to be. (read more...)

Towards a Queer Art of Surveillance in South Korea

When is a face not a face? With the launch of the iPhone X that boasts facial recognition capabilities, the individual markers of one’s face tie one’s identity to the security of their phone. Yet it also makes the face complicit in forms of self-surveillance, as it requires definitive facial proof to access one’s phone. It produces the face as evidence of one’s identity that supposedly cannot be forged. In this instance, one continuously uses one’s phone to surveil one’s own identity—with the face becoming a safeguard against potential security breaches. Small-scale, yes, but surveillance need not always be connected to sprawling security apparatuses and institutions. So we ask again: when is a face not a face? When it is used to distinguish a body as a body rather than as an individuated person? With this post, we seek to explore possible answers to this question in the context of South Korea, by focusing on the role of self-surveillance in the politics of queer student activist organizations. (read more...)

Regulating Physical Places with Digital Code

Editor’s Note: This is the seventh and final post in our Law in Computation series. At first, I was perplexed by the K5 by Knightscope, a “fully autonomous security data machine,” rolling through the Irvine Spectrum Shopping Center last summer. Now, I am not cavalier, nor naive, about my rights to privacy, confidentiality, and anonymity, but I fully accept that I will be captured by surveillance cameras from my arrival to departure in many private places. After all, there is a strong market demand for surveillance technologies, and the market has long existed with little regulations from statutory or case law; their use continues to expand as the cost of sensors and data processing decreases. (read more...)

Democratizing Credit: An Interview with Historian Josh Lauer

Since the consumer credit reporting agency Equifax revealed on September 7th that the personal information of 143 million Americans had been compromised in an attack by hackers, leaving more than forty percent of the population vulnerable to identity theft and damaged credit scores, questions about the responsibilities and accountability of the credit bureaus, the fairness of the credit rating system, and the vulnerability of consumers’ data have reached a new level of urgency. While Equifax has been widely criticized for its incompetent, and maybe even criminal, response to a disaster that quite possibly could have been prevented, what is at issue are not just the security practices and corporate ethics of a single company, but also, more generally, the structure and viability of the credit rating system itself. No one is in a better position to help us make sense of how the Equifax breach fits into the history of American capitalism than Josh Lauer, associate professor of media studies at the University of New Hampshire. His book, Creditworthy: A History of Consumer Surveillance and Financial Identity in America, which was published in July, is the first to tell the story of credit reporting in the United States, tracing its evolution from its 19th century beginnings to the regime of commercial surveillance and algorithmic calculation that tracks us today. (read more...)

The Work of Art in the Age of Digital Reproduction: A Conversation with Heather Dewey-Hagborg

Walter Benjamin’s well-known piece the “Work of Art in the Age of Mechanical Reproduction” has long been a canonical essay on the role art plays in the age of automation. Benjamin saw art both as fueled and altered by mechanization. In a conversation with artist Heather Dewey-Hagborg, a partial transcript of which follows below, the role of art in the age of digital reproduction, to paraphrase Benjamin, emerged as a critical theme. Heather’s work, which spans over a decade, is a complex meditation on the contemporary experience of widening digitization. Her work Stranger Visions is perhaps the best known: a project where she reconstructs faces from DNA left on refuse she’s found on the street – a chewed up piece of gum, a stray piece of hair, a lip stain on a glass – into voluptuous, three dimensional portraits. During our conversation, we talked about the creative and the intellectual (read more...)